MEET THE TEAM!

Senior Management Team

JOE HARROLD - CHIEF EXECUTIVE OFFICER

Joe arrived at NJL to take up the General Managers role in August 1997. He had come from Armidale, NSW where he had spent the last 10 years on the Local Council. He was Deputy Mayor of Armidale from 1989 to 1991 and Mayor from 1993 to 1995. Joe was also involved in various other organisations where he was inaugural Chairman of The Northpower Consultative Committees, Deputy Chair of the NSW Gas Advisory Committee and an establishing member of the New England Energy Efficient Task-force. Joe has a BA with majors in Politics and Philosophy and a Diploma in Small Business Management. He is also a Justice of the Peace.

Emma Dickens - Chief Operating Officer

Emma has been employed by NJL for 19 years having started in 1999 undertaking administration support for the RTO.  After about 6 months Emma moved into supporting the Jobs Pathway Program (JPP) team staff, from here Emma enjoyed Youth Work roles under the banner of JPP, Youth Connections and Youth Pathways for about 6 years. 

In 2007 an opportunity to move interstate to Queensland saw Emma enter into a dual role of Coordinating Internal Job-Search Training Programs in 130+ sites, as well as managing sales invoicing for several not-for-profit organisations under the parent company.  Returning to Tasmania In 2009 Emma became Operations Manager for NJL managing after all things HR, IT and Finance.  Emma continues to manage these functions today as the Chief Operating Officer supported by a head office team of staff.

Heather King - Assistant Operations Manager

Heather commenced with NJL in July 2017 as Assistant Operations Manager working out of Head Office in Launceston. Heather has previous experience in Employment Services, Work for the Dole Management, Customer Service and HR. Heather completed her Diploma in Human Resources (Business Manager) locally at TASTafe.

Heather supports Emma with Head Office functions, predominately HR, manages the local Launceston Youth Team and assists with writing tenders for future opportunities.

Clare Davey - Fitzroy Manager

Clare has been employed by NJL since 2012 as Business Development Manager in Cairns and moved to Fitzroy – Central Queensland in 2014 undertaking the Business Development Role and tender writing.  Upon winning Transition to Work and EST PaTH in the Fitzroy region Clare has taken on the role of Fitzroy Manager.

Clare has a background WHS, retail and over 15 years in the training and employment services industry, with much of her career working in regional and remote communities in Qld and the NT.  Clare is currently working towards completing a Bachelor of Educational studies.

John Braslin - TAS Business Manager

John has been employed by NJL for nearly 5 years having started at the beginning of 2013 as a Youth Connections consultant and later in that year as the Work for a Week Coordinator. At the start of 2016 John moved into the role as NW Business Development Manager and then in this year moved into his current role as NW Tasmania Manager.

John has a background in logistics and the metal trades working for Caterpillar for 15 years and is working towards completing a Bachelor of Educational studies.

Kim Homer - Cairns Manager

Kim joined NJL in July 2012 and is our Region Manager in Cairns and also heads up our RTO (Registered Training Organisation) responsible for the overall compliance of our RTO with ASQA Management Standards.  Kim leads our dynamic Cairns team to deliver PaTH EST Activities throughout the region.

Supported by

Hannan Taleb​ - National EST Project Coordinator

Hannan has been working in the Employment services for 14 years. She has worked in Training and Development, Compliance, Management and Operations. Hannan joined NJL in May 2017 as an EST National Coordinator ensuring that NJL is compliant in  delivering EST on a national level. She is  also responsible for the professional development of trainers and inducting new EST trainers. Hannan has a Bachelor of Teaching and holds a current TAE.

Kristy Harrold - Southern Tas Coordinator 

Kristy started with NJL in April 2017 and has been running Employability Skills Training (EST) in Southern Tasmania during this time. A growth in the Hobart team saw the need for more trainers, a second office and for Kristy to move into the Southern Tas Coordinator space.

Prior to her time at NJL, Kristy has had experience in Call Centre roles, Accounting and Coaching. It is her role in the coaching space that drew her to our Organisation as her interests lie in motivating, mentoring and growing others.

Linda Smith - NW Tas Coordinator

Linda has an administrative and education background.  She has a Certificate III in Education, a Certificate IV in Business and a Certificate IV in Training and Assessment.  Linda commenced employment with National Joblink in April 2016 working as a Youth Consultant/ Mentor and this year started delivering EST Training as well.  She was recently asked to help with the coordination of programs across Burnie and Devonport.

Kimberly Weber - Burnie Team Leader

Kimberly commenced employment with NJL Burnie in March 2019, in the role of Receptionist/ Administrator, before moving into the position of Burnie Team Leader. With a background in Medical Administration, she also has a Certificate IV in Small Business Management, and a Diploma in Management. While Kimberly’s role is primarily administration based and includes completing weekly compliance checks for both the ‘ParentsNext’ and ‘Transition to Work’ contracts across NJL offices nationally, she is willing and able to step in and meet with participants of both the ‘ParentsNext’ and ‘Transition to Work’ contracts. Kimberly has also spent a significant amount of time assisting in the preparation of documents, and gaining knowledge of NJL’s newest contract, ‘Career Transition Assistance’.

Rochelle Dickenson - Devonport Team Leader

Rochelle has a background with Job-active Employment Services & Real Estate. She also has a Certificate III in Business. Rochelle commenced employment with National Joblink Devonport in 2018 and has been working as a Youth Mentor and a Trainer delivering our Employability Skills Training (EST). Rochelle has a strong passion for community involvement and has actively been participating in several community projects and fundraisers with Transition to Work (TTW) and EST participants. Rochelle enjoys mentoring and motivating her participants.

Jayde Robinson - North Tas Coordinator

Jayde has been with NJL since starting as a Youth Connections Consultant in 2014 almost five years ago.  Jayde back then was an integral part of the success of the Youth Connections Program with her team in Launceston achieving all of our program KPI’s and contract performance working in primary and secondary schools throughout northern Tasmania.  At the end of 2014 Jayde stepped sideways in a  Finance/ Operations Assistant role in learning and managing day to day supplier accounts and processing bill payments as well as general Head Office support. After a break of maternity leave Jayde returned to her role amidst the buzz of rolling out the new program ‘Transition to Work’ and moving the Launceston & Burnie offices, as well as opening 6 new offices nationally – helping out with all the logistics.  Jayde has continued to contribute to the success of NJL, assisting with team youth fundraisers and art activities, photo exhibits and managing Kulture Konnect and our monthly team meetings.  We are excited for Jayde to return to a operational role in the Launceston team as our ‘Northern Coordinator’ supporting the Management Team.

Jacinta Tam - Cairns Coordinator

Jacinta started with NJL in January 2018 as a Training Projects Officer and has since furthered her role as the Cairns Coordinator. Her role is to help with the coordination of Employability Skills Training (EST) & RTO Programs in the Cairns Region.  Jacinta has over 17 years of involvement in recruitment, training and human resources. Her employment background includes involvement in Apprenticeships, Job Active, Disability Support, Mental Health, private and labour hire recruitment as well as business development.  Jacinta believes in embracing and utilising co-workers’ strengths and skills to help foster personal growth and individuality of the team and team members.  

Stacey Carter - Fitzroy Coordinator  

Stacey has been a part of National Joblink since 2017 delivering Employability Skills Training (EST) and sourcing internships before, moving into Transition to Work (TTW) and Parents Next as a Mentor. She is passionate about people and development and firmly believes that if you focus on doing the right thing by the people, the results you seek will follow. "I am honoured to be working alongside such a passionate and dedicated Team and look forward to over-coming more challenges and celebrating victories with NJL every day" - Stacey.  

Hannah Wake - NT Coordinator 

Hannah has been employed with NJL since November 2018 as a pre employment mentor managing the ParentsNext contract independently, with an ever-growing caseload. Hannah was promoted May 2019 to the position of Northern Territory Coordinator managing our Darwin office. Hannah originally comes from Sydney NSW where she obtained an abundance of diverse employment experience which includes customer service, sales agent, account manager, team leader,  mental health support worker to a Publican business owner for 2 years in Central NSW. Hannah has a Diploma in Front-line Business Management and Certificate IV in Disability which has led her to this career of pursuing advocacy and mentorship.

Ben Harrold  - SA Coordinator

Ben joined National Joblink in 2016 as a Employment Specialist in our Berserker QLD Office. He is now the SA Coordinator and says he is lucky to work within a fantastic team of ladies at our office in Northern Adelaide.

He has a passion for providing outstanding experiences for both internal and external customers and continuously strive to look for new ways to improve the service that NJL provides.

"Moving states and roles has been a huge challenge which I have thoroughly enjoyed. Building up NJL’s presence here in SA has been my main focus, along with looking after Heta, EST, FLO, TSP and ACE programs across the state. I am looking forward to what the future has in store for us here in SA" - Ben.

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